Welcome to SiteSmith Chat

SiteSmith Chat is where your team talks during the day: channels for topics, direct messages for one-to-one, groups for a few people, and threads to keep side conversations tidy.

You'll follow the team at Harbor & Pine Coffee: Alex the owner, Jordan on the bar, Priya on wholesale and Sam on shifts, as they swap shifts, plan the holiday menu and share the week's schedule.

What's included

Chat comes with your SiteSmith Workspace account. Channels, direct messages, groups, threads, reactions, pins, file sharing, search and notifications all work on the free plan.

Workspace+ adds AI help: Catch me up summaries of busy conversations, Suggest replies, and Rewrite with AI to polish or translate a message before you send it. Prices are on the plan page.

What you'll learn

• Getting started: who's in Chat, what's on the screen, and when to use channels, direct messages and threads
• Conversations: creating and joining channels, starting direct messages and groups, and writing messages with formatting, mentions, emoji and files
• Staying on top of it: reactions, threads, pins, search, notifications, muting and your status