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SiteSmith DispatchLesson 2 of 15

  1. Getting started

    4 lessons

  2. Dispatching

    5 lessons
    • Take calls and dispatch unitsReading · 8 min
    • The life of a callAnimated · 2 min
    • Real-world and custom mapsReading · 6 min
    • Records, BOLOs and messagesReading · 5 min
    • Quiz: dispatchingQuiz · 5 min

  3. In the field

    2 lessons
    • Work a shift from the unit terminalReading · 7 min
    • Quiz: the unit terminalQuiz · 4 min

  4. Running the center

    4 lessons
    • People, roles and joiningReading · 6 min
    • Fleet, call types, statuses and wordingReading · 7 min
    • Integrations and the rest of SiteSmithReading · 5 min
    • Course checkQuiz · 8 min
Course page

AnimatedGetting started, lesson 2 of 152 min

How a dispatch center fits together

One center, three views
Console, unit terminal and Manage

Scene 1 of 6 · One center, three views

A dispatch center is a website of its own. The same live data shows in three places, each made for the person using it.

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Keep the three views in mind: the console for dispatchers, the unit terminal for the field, and Manage for running the center.

Questions and answers

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